Frequently Asked Questions

– On average, merchandise is produced and shipped from our facility 3-5 business days after purchase.
– Standard shipping/transit times apply 2-5 days for domestic and 7-20 days for international.

If you want to cancel your order, please send an email to within 5 hours after placed the order, Remember to include order id.

Most likely the package was returned due to an undeliverable address.

We’re sorry to hear that you’re unable to place an order. Please contact Customer Service and we will work on resolving the issue as quickly as possible.

You can keep track of your order at any time by visiting

We stand behind our quality and offer a 100% quality guarantee on any items purchased from our store. If your order is missing or materially defective, you can send us an email on to request a replacement.